Refund and Returns Policy

Overview

The R Shane Beer Art Refund Policy outlines the terms and conditions under which customers can request and receive refunds for their purchases. This policy applies to all purchases made through the R Shane Beer Art online store.

Refund Eligibility

To be eligible for a refund, customers must meet the following conditions:

  1.  The purchase was made within 30 days of the date of purchase.
  2.  The artwork has not been damaged, altered, or modified in any way.
  3.  The artwork has not been damaged during transit.
  4.  The customer has provided valid proof of purchase, such as a receipt or invoice.
  5.  The customer is not requesting a return due to personal preference or taste.

Refund Process

To request a refund, customers should follow these steps:

  1. Contact R Shane Beer Art via email rsbeerart@gmail.com or through my Contact Me Page and provide the following information:
    1. Order number
    2. Reason for return
    3. Proof of purchase
  2. Wait for a response from R Shane Beer Art acknowledging the refund request.
  3. Return the artwork in its original packaging and condition, along with any accessories or instructions provided.
  4. Ship the artwork to R Shane Beer Art at the address provided by customer support. Customers are responsible for the shipping costs.
  5. Once the artwork is received and inspected, R Shane Beer Art will issue a refund to the buyer’s original payment method.

Refund Exclusions

The following conditions are excluded and do not qualify for a refund:

  1. Custom or personalized artwork.
  2. Artwork that has been damaged, altered, or modified in any way.
  3. Artwork that has been personalized the customer’s name or initial
  4. Artwork that has been damaged during transit.
  5. Artwork that has been purchased at a discounted price or as part of a promotion.
  6. Downloaded media such as books or audio.

Contact Us

If you have any questions or require further assistance regarding the R Shane Beer Art Refund Policy, please contact R Shane Beer Art via my Contact Me Page.

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