Overview
The R Shane Beer Art Refund Policy outlines the terms and conditions under which customers can request and receive refunds for their purchases. This policy applies to all purchases made through the R Shane Beer Art online store.
Refund Eligibility
To be eligible for a refund, customers must meet the following conditions:
- The purchase was made within 30 days of the date of purchase.
- The artwork has not been damaged, altered, or modified in any way.
- The artwork has not been damaged during transit.
- The customer has provided valid proof of purchase, such as a receipt or invoice.
- The customer is not requesting a return due to personal preference or taste.
Refund Process
To request a refund, customers should follow these steps:
- Contact R Shane Beer Art via email rsbeerart@gmail.com or through my Contact Me Page and provide the following information:
- Order number
- Reason for return
- Proof of purchase
- Wait for a response from R Shane Beer Art acknowledging the refund request.
- Return the artwork in its original packaging and condition, along with any accessories or instructions provided.
- Ship the artwork to R Shane Beer Art at the address provided by customer support. Customers are responsible for the shipping costs.
- Once the artwork is received and inspected, R Shane Beer Art will issue a refund to the buyer’s original payment method.
Refund Exclusions
The following conditions are excluded and do not qualify for a refund:
- Custom or personalized artwork.
- Artwork that has been damaged, altered, or modified in any way.
- Artwork that has been personalized the customer’s name or initial
- Artwork that has been damaged during transit.
- Artwork that has been purchased at a discounted price or as part of a promotion.
- Downloaded media such as books or audio.
Contact Us
If you have any questions or require further assistance regarding the R Shane Beer Art Refund Policy, please contact R Shane Beer Art via my Contact Me Page.